Waters Publishes New Laboratory Informatics Services Brochure
Milford, MA - Waters Corporation published its Laboratory Informatics Services and Support brochure to describe how its implementation and validation services, training and support services and advanced technical support can lower the total cost-of-ownership significantly by optimizing the quality and speed of deployments.
The brochure features information on how Waters® Global Services Enterprise Solutions group can help design, deploy, manage and validate an informatics solution with an overview of the following services:
· implementation of Waters software products, including strategy assessment, planning, software installation, and training;
· advanced configuration and integration services for informatics solutions such as automating data management, creating collaboration tools, and integrating existing applications for LIMS, document management systems, spreadsheets, visualization tools and statistical packages;
· validation which includes pre-packaged IOQ protocols, as well as customized performance qualification protocol development;
· training for a cross-section of users, e.g. data architects, project managers, IT personnel and application end users and;
· technical support such as priority service response, diagnostics support, and database analysis monitoring available through telephone or email.
Waters also offers consultative services for laboratory process optimization. With this service, the company's technical experts will review a laboratory's workflow by evaluating its current technology capabilities and recommend process changes for a greater return on its software investment. Using its structured implementation methodology, Waters Enterprise Solutions group can deliver a full functioning solution within 60-90 days.
These services fall under Waters Global Services organization, which develops service and support programs for Waters Laboratory Informatics group. These programs range from laboratory-based installations to enterprise-level deployments. With 94 offices in more than 50 countries, Waters Global Services delivers teams of highly skilled and experienced professionals at the local level. To download this brochure (#720001024EN), please visit www.waters.com.
Source: Waters Laboratory Informatics